Refund policy

Returns and Refund Policy

Thank you for shopping!

By making a purchase on our website, you agree to the terms of our Return and Refund Policy as outlined below.

1. All Sales Are Final

All sales are final. We do not accept returns, exchanges, or provide refunds for any products or services once a purchase is completed.

2. No Exceptions

Due to the nature of our products, we cannot offer any exceptions to this policy. This includes, but is not limited to:

Change of mind
Incorrect size selection
Dissatisfaction with the product
Shipping delays beyond our control

3. Damages and Issues

Please inspect your order upon reception. While all sales are final, we want to ensure you receive what you paid for. If the item is defective, damaged, or if you receive the wrong item, you must contact us at exqfootball@gmail.com within 48 Hours of delivery.

In your email, please include:

Your Order Number
Clear photos of the damaged or incorrect item
A brief description of the issue

If a replacement is approved due to damage or an error on our part, we will ship a replacement of the same item at no additional cost to you. If the item is out of stock, a store credit or refund may be issued at our sole discretion.

4. Cancellations

Once an order is placed, it cannot be canceled or modified. Please ensure all shipping and product information is correct before finalizing your purchase.